2021 REFUND POLICY
Prior to the start of an activity
All refund requests will be accepted prior to the start of an activity, however, please note that the Club Affiliation fees of $30.77 are non-refundable. Activity fees, non-resident fees as well as LSL, Soccer Québec and Soccer Canada Affiliation fees will be 100% refunded.
After the start of an activity
Once an activity has started, refunds are processed only for medical reasons or relocation. A physician’s note or proof of moving must be submitted with the refund request.
Once an activity has started, all approved refund requests will be prorated based on the activity length and when a valid request was received. The proration will be calculated as of the date of receipt of the refund request. The $65 Club, LSL, Soccer Québec and Soccer Canada Affiliation fees are non-refundable once the activity has started.
For Micro (U4 to U8), once the activity has started, refunds are not limited to medical reasons and relocation. No physician’s note or proof of moving is required.
All refund requests must be submitted in writing, using the Soccer Pointe-Claire refund request form. Any other request will not be considered.
Loaned uniforms must be returned prior to the refund.
For competitive categories, if a player is not offered a position on the team they were trying out for, a full refund (Affiliation and Activity fees) will be issued. If a player chooses to play at a different level, Soccer Pointe-Claire will refund the difference.
Policy reviewed on September 24 2020.