Refund Policy - Soccer Pointe-Claire

2026 REGISTRATION REFUND POLICY

SUMMER/WINTER SOCCER PROGRAMS

Prior to the start of an activity

All refund requests received prior to the start of an activity will be accepted, however, please note that the Club Affiliation fees ($31.16) are non-refundable. Other fees will be 100% refunded.
– For Winter program registrations, for players who paid their affiliation fees in the summer, a $25 processing fee is charged for winter refund requests.

During the first two weeks of an activity

All refund requests received during the first two weeks of an activity will be accepted and processed as follows:
– For medical reasons or relocation: The refund will be pro-rated, see details in the next section.
– For all other reasons: Fifty percent (50%) of the activity fee is refunded.
– Once an activity has started, all Affiliation fees ($76) are non-refundable.
– For Winter program registrations, for players who paid their affiliation fees in the summer, a $25 processing fee is charged for winter refund requests.

Two weeks or more after the start of an activity

Two weeks or more after the start of an activity, refund requests are accepted only for medical reasons or relocation. Requests for any other reason will not be accepted.
– A physician’s note or proof of moving must be submitted with the refund request form.
– Refund requests will be prorated based on the activity length, its start date and the date the refund request form is received by the office staff (not by the date the player last attended a session).
– Once an activity has started, all Affiliation fees ($76) are non-refundable.
– For Winter program registrations, for players who paid their affiliation fees in the summer, a $25 processing fee is charged for winter refund requests.

Micro U4 to U8 – Summer only (not including U7/U8 Pre-CDC)

Refund requests are always accepted.
– Refund requests will be prorated based on the activity length, its start date and the date the refund request form is received by the office staff (not by the date the player last attended a session).
– No physician’s note or proof of moving is required.
– Once an activity has started, all Affiliation fees ($76) are non-refundable.

General

– All refund requests must be submitted in writing, using the Soccer Pointe-Claire refund request form. Email requests received in the office will not be considered if a refund request form is not included.

Loaned uniforms must be returned prior to the team Manager or Coach prior to the refund.

For competitive categories, players should only register once they have been advised by the Coach or a member of the Tech Staff that they have been offered a roster spot. If a player registers before being advised to do so, and they are not selected for the team, they will not be refunded the Club affiliation fees ($31.16). For winter teams, if they paid their affiliation fees in the summer, they will be charged a $25 processing fee. If a player chooses to play at a different level, Soccer Pointe-Claire will refund the difference between the two activity fees.

Summer Camp

Refund requests for registered camp participants received up until Friday 4pm the week prior to the start of camp, are refunded 100% of the registration fee, minus a $25 processing fee.
Refund requests for registered participants received between Friday 4pm the week prior to the start of camp and Friday 4pm on the last day of camp, and who did not attend camp at all, are refunded 50% of the registration fee. There are no refunds for missed days and no refund requests are accepted after 4pm on the last day of camp.
Refund requests for registered camp participants due to an injury or other medical reason are prorated based on the number of days of camp that were attended. A medical note is required.

Policy reviewed on December 10, 2025.