UNIFORM FAQ – 2023

All players of all categories, except U4 to U8, have to order their uniforms online directly with Inaria, our uniform supplier.  High Level Process.

How much do the uniforms cost?

Most categories have several packages available. Below are the base packages (shipping included, taxes added at checkout):

  • Youth Recreational player (House League/InterClub): $50
  • Youth Recreational goalkeeper (House League/InterClub): $42
  • Senior Recreational player: $59
  • Senior Recreational goalkeeper: $51
  • Senior House League player (Loogs, Novice, Rec, etc): $44
  • Logs/Champagne player: $55   (please note that Adrenaline, the Athletics, the Double AA’s and Happy Feet must order the “Senior House League” red/white uniforms)

 

  • CDC/Youth Competitive player (LDR/LDIR): $105
  • Youth Competitive goalkeeper (LDR/LDIR): $79
  • Youth Competitive (LDP/AAA): $243
  • Youth Competitive goalkeeper (LDP/AAA): $215
  • Senior Competitive player: $100
  • Senior Competitive goalkeeper: $72

 

  • Referees: $63

 

In case of discrepancy, the prices in the Inaria online store are the correct ones.

Which categories or teams need to order their uniform online?

ALL categories and teams EXCEPT for players U4 to U8 must order their uniforms online with Inaria.

This includes the following:

  • CDC U9-U12
  • Youth Competitive
  • Youth Recreational (House League/InterClub)
  • Senior Competitive
  • Senior Recreational
  • Champagne
  • LOGS
  • LOOGS
  • O45M 7v7
  • O45M 9v9
  • O35M Recreational 7v7
  • F25+ Novice/Recreational

What is the link to the Inaria online store and when does it go live?

The online boutique will be open on Wednesday February 1, 2023.

Inaria will have 3 online stores this season with different delivery windows:


Competitive Store
: (link here)

    • Order by March 24th, 2023 to receive you order end April 2023.
    • Order between April 1st and April 28th for delivery by June 9th (yes, after the season has started!)
    • This store is for the following programs:
      • CDC
      • Youth Competitive
      • Senior Competitive
      • Referees

 

Senior Recreational and Senior House League Store: (link here)

    • Order by March 24th, 2023 to receive you order end April 2023.
    • Order between April 1st and April 28th for delivery by June 9th (yes, after the season has started!)
    • This store is for the following programs:
      • Senior Recreational
      • Senior House League
        • Logs
        • Loogs
        • Champagne
        • F25+ Novice
        • F25+ 7v7 Rec
        • O35M 7v7 Rec
        • O45M 9v9
      • Referees

 

Youth Recreational Store: (link here):

    • Order by April 7th, 2023 to receive your order for delivery by mid-May 2023
    • Order between April 17th and May 12th for delivery by June 23rd (yes, after the season has started!)
    • This store is for the following programs:
      • Youth Recreational
        • U09/U10 House League
        • U11/U18 House League/InterClub
      • Referees
  • In order to receive your order in time for the start of the season, place your order in the first ordering window.
  • The Stores will be closed for approximately 1 week between each ordering window.
  • After the second order window, the store will remain open, but order processing will depend on inventory, number of orders still trickling in, etc.
  • The sibling discount is only available for orders placed within the same ordering window.

Will there be an Inaria sizing event this season?

No. A sizing chart will be available online in the Inaria store.

By when do I have to order my uniform in order to receive it on time for the season?

For 2023 Inaria has confirmed the following timelines:

Competitive Store: (link here)

    • Order by March 24th, 2023 to receive you order end April 2023.
    • Order between April 1st and April 28th for delivery by June 9th (yes, after the season has started!)
    • This store is for the following programs:
      • CDC
      • Youth Competitive
      • Senior Competitive
      • Referees

 

Senior Recreational and Senior House League Store: (link here)

    • Order by March 24th, 2023 to receive you order end April 2023.
    • Order between April 1st and April 28th for delivery by June 9th (yes, after the season has started!)
    • This store is for the following programs:
      • Senior Recreational
      • Senior House League
        • Logs
        • Loogs
        • Champagne
        • F25+ Novice
        • F25+ 7v7 Rec
        • O35M 7v7 Rec
        • O45M 9v9
      • Referees

 

Youth Recreational Store: (link here):

    • Order by April 7th, 2023 to receive your order for delivery by mid-May 2023
    • Order between April 17th and May 12th for delivery by June 23rd (yes, after the season has started!)
    • This store is for the following programs:
      • Youth Recreational
        • U09/U10 House League
        • U11/U18 House League/InterClub
      • Referees
  • In order to receive your order in time for the start of the season, place your order in the first ordering window.
  • The Stores will be closed for approximately 1 week between each ordering window.
  • After the second order window, the store will remain open, but order processing will depend on inventory, number of orders still trickling in, etc.
  • The sibling discount is only available for orders placed within the same ordering window.

Do I have to enter a jersey number when I place my order online? How do I get my number?

Orders cannot be placed without first obtaining your jersey # from either your Coach or the Club.

  • When placing a uniform order online, all players will need to enter their jersey number.
    • Youth Competitive, Senior Competitive, Senior Recreational, LOGS and Champagne players need to get their jersey number from their coach/captain/manager.
    • Youth Recreational (House League/InterClub) will receive their number from our Youth Recreational Coordinator after they register.
    • CDC and Senior House League (Loogs, O45M 9v9, O45M 7v7 Rec, F25+ Novice, F25+ Rec) players will get their number from the office staff after they register.
  • Once you have been assigned a number, even for future orders, you must always use the same number.
  • Once an order is placed, if you order the incorrect number, the error cannot be corrected.
  • Numbers 1 and 00 will be reserved for goalkeepers.

I’m not registered yet. Can I still go online to purchase my uniform?

Yes.  If you are certain that you are playing, but simply have not registered yet, you can still order your uniform online.

What is the supplier’s return policy?

Any embellished/personalized items cannot be returned or exchanged.  Non embellished items can be exchanged if the size is not correct.  No returns.

How often will I need to buy a new uniform?

The current competitive jersey (CDC, Youth Competitive, Senior Competitive) will be used for 3 years starting in the summer of 2021. Depending on sponsors, the jersey may change after that.  If you are young and growing, you can buy a little bigger if you want the uniform to last you for more than 1 season within that 3 years or you can buy your perfect size, and reorder as needed.

As long as we stay with the same uniform supplier, the recreational jerseys for Youth Rec, Senior Rec, Logs, Champagne, Loogs, and all other Senior House League programs, will be used for several years to come.

My child plays Youth Recreational (House League/InterClub). How do I know what color uniform to order?

All Youth Recreational players order the same package.  The package includes 2 jerseys, one red and one white.   Having all Youth Rec with the same jersey will prevent problems when rostering players to different teams.

Whom should I contact if there is an error with my order?

You should directly email Customer Care at Inaria providing your order # and details relating to your issue. Email to customercare@inariasoccer.com

My daughter is in the U11 CDC group and likes to play goalkeeper. Do I have to buy a player jersey? Do I have to buy both a player jersey and a goalkeeper jersey?

There are no set goalkeepers in the U9 to U12 CDC groups; it is still a rotation at this age.  All players must purchase a player jersey.  Goalkeeper jerseys will be provided by the Club to the CDC groups.  Of course, if a player wants to purchase a goalkeeper jersey in addition to a player jersey, they can, and we recommend they order it with the same number as is assigned to them for their player jersey.

My son is trying out for one of the Youth Competitive teams (U13 to U18). Should I order his uniform now just in case he is selected for the team?

No. A player should wait until they are officially selected for a team before purchasing their uniform online.

My daughter plays Youth Competitive (U13 to U18) and is a goalkeeper. Does she have to buy the goalkeeper jersey online?

Yes.  All Pointe-Claire Competitive teams (U13 to Senior) will be using the newly designed goalkeeper jerseys and all goalkeepers are responsible for ordering their kit online.

I am a goalkeeper and play Senior Competitive (formerly Metro Competitive). Do I have to buy the goalkeeper jersey online?

Yes.  All Pointe-Claire Competitive teams (U13 to Senior) will be using the newly designed goalkeeper jerseys and all goalkeepers are responsible for ordering their kit online.

My Senior Competitive team is not sure yet if we will be participating this summer. Should I go ahead and purchase my uniform?

No.  We would suggest waiting until your team has committed to participating in the league before ordering your uniform.

I am trying out for one of the Senior Competitive teams. Should I order my uniform now just in case I am selected for the team?

No. A player should wait until they are officially selected for a team before purchasing their uniform online.

I have more than one child playing soccer in Pointe-Claire. Can I order all the uniforms together?

No.  When placing the orders online, it is one order per player.  This is because at checkout you need to enter your team and only one can be selected; every order is for a specific team/group. 

Once you have placed the orders for each of your children, assuming all were ordered in the same ordering window, you can contact Inaria Customer Care with all your order numbers and they will put the orders together.  By combining sibling or parent/child package orders and contacting Inaria, you will be eligible for a sibling discount which is between $5 and $10 for each of the 2nd, 3rd or more packages, based on the package size.

I have to order a uniform for myself, my spouse and for my child. Can I order all the uniforms together?

No.  When placing the orders online, it is one order per player.  This is because at checkout you need to enter your team and only one can be selected; every order is for a specific team/group. 

Once you have placed the orders for each of your children, yourself and your spouse, and assuming all were ordered in the same ordering window, you can contact Inaria Customer Care with all your order numbers and they will put the orders together.  By combining sibling or parent/child package orders and contacting Inaria, you will be eligible for a sibling discount which is between $5 and $10 for each of the 2nd, 3rd or more packages, based on the package size.

Can an educator, coach, captain, or manager order the uniforms for the entire team?

No.  When placing the orders online, it is one order per player.  Although Inaria will group orders for siblings, spouses, or families, they will not group team orders. Inaria’s facility and ordering process is set up for individual orders to be sent to individual players.  Pulling out orders and grouping them together is a very manual and time-consuming process which they only offer to do for families.

Can orders be shipped in bulk to the Club instead of shipped to individual players’ houses?

No.  Inaria does not offer this service.  Inaria would no longer be able to provide any customer service to the player in regard to their order if a third party (the Club) is added into the mix.  They would lose visibility on how the package was managed once it arrived at the Club and delays incurred between arrival of shipment and player pick up would delay any notification of incorrect or problematic orders.

Senior Mixed and the women’s Novice group are only pickup leagues. Why do we need club provided jerseys?

When came time to change our uniform supplier, the Governing Board discussed ways to integrate all our programs and uniforms in a club-wide and cohesive manner.  Regardless of the growth or development of the leagues we want all our members to wear the Soccer Pointe-Claire colors and badge with pride.  To align with this ideal most of our recreational activities (Youth Rec, Senior Rec, Mixed, Loogs 11v11, 9v9 and 7v7) will be wearing the same Red/White kits.  This will allow for the same jersey to be used in different activities throughout the coming years and has allowed us to maximize quantity discounts with our new supplier.

Loogs 11v11, 9v9 and 7v7 are recreational leagues. Why can’t we just use red and white jerseys we already own?

When came time to change our uniform supplier, the Governing Board discussed ways to integrate all our programs and uniforms in a club wide and cohesive manner.  The Loogs (7v7, 9v9 and 11v11) activities consist of a large contingent of men participating in multiple leagues and we needed to consider an integrated approach to equipping new players and existing players needing to replace their older jerseys.  We acknowledge that buying jerseys ever year is not a planned expense and would be wasteful.  But as we look to implement this integrated approach, we want all our members to wear the Soccer Pointe-Claire colors and badge with pride.  To align with this ideal most of our recreational activities (Youth Rec, Senior Rec, Mixed, Novice, Loogs, 9v9 and 7v7) will all be wearing the same Red/White kits.  This will allow for the same jersey to be used in different activities throughout the coming years and has allowed us to maximize quantity discounts with our new supplier.

Why aren’t the red and white jerseys used for Loogs also being used for Logs and Champagne?

We did look at the LOGS and Champagne leagues and they were not included within the Red/White for the following reasons:

  • The team rosters are generally static for as long as a player stays within the league versus the regular (yearly or weekly) roster changes for the other adult leagues.
  • The above builds a sense of team identity that is reflected within their unique jerseys.
  • There was a desire to maintain individual jerseys to align with the current system.
  • Adding over 275 members with Red/White increases issues with the ability for #s to be maintained and utilized in additional leagues.

Why did the club change jersey supplier and why was this distribution model chosen?

Our previous 3-year contract ended on December 31 2020.  We were not completely satisfied nor prepared to simply renew without seeing other options so therefore in September 2020 we started the process of a new vendor selection.  8 suppliers were invited to respond to our RFQ.  7 quotes were received, 4 moved on to stage 2 and in the end Inaria was selected and a 3-year contract was signed on January 5, 2021.

By removing the jersey costs from the activity, we believe that all our members will actually save money over a 3-year uniform cycle.  This will be achieved by:

  • Travelling teams can use jerseys longer and less often by having home and away jerseys (estimates on 20-game seasons = 30 games in red and 30 games in white over 3 years vs 35-40 games in red and 0-5 games in white with the old system in just 2-years).
  • Reducing waste at the Club level (cancelled teams, unused spares, wrong sizes, etc.).
  • Empowering individuals to purchase replacements as they require.
  • More control over style and how many years we can reorder new kits.

By home delivery, we believe that all our members will benefit from enhanced customer service by eliminating the Club as the middleman and easy one stop shopping for all your team apparel, accessories or other Soccer Pointe-Claire apparel needs.

Will teams be receiving any spare jerseys?

Yes.  Youth Competitive, Senior Competitive and Senior Recreational teams will each receive 2 spare jerseys.  These jerseys are for 3 years and will not be replaced by the club should they be lost or damaged.  Logs and Champagne teams will each receive 5 spare jerseys, these jerseys are for as long as the jerseys stay the same and will not be replaced by the club should they be lost or damaged.  CDC groups will not be receiving any spare jerseys.

I am a coach. Do I need to purchase my own polo?

As in previous years, the club will be providing 1 polo to each coach.  Should a coach like to have an additional polo, they will be available for purchase in the online store.